Privacy Policy
Effective Date: December 2025
OnlineBox.pk (“we,” “our,” or “us”) operates https://onlinebox.pk/ as an online shopping platform in Pakistan. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website or services.
By accessing or using OnlineBox.pk, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information when you:
- Place an order
- Create an account
- Contact customer support
- Subscribe to emails or promotions
This may include:
- Full name
- Email address
- Mobile number
- Shipping & billing address
- Order and payment details
Non-Personal Information
Automatically collected information may include:
- IP address
- Browser type
- Device information
- Pages visited and browsing behavior
This data is used for analytics and service improvement.
How We Use Your Information
Your information is used to:
- Process and deliver orders across Pakistan
- Verify payments and prevent fraud
- Provide customer support
- Improve website performance and user experience
- Send order updates, promotions, or service notifications (optional)
Payment Information
We do not store your debit/credit card details.
All payments are processed securely through trusted Pakistani and international payment gateways, which follow their own privacy and security policies.
Cookies Policy
OnlineBox.pk uses cookies to:
- Remember user preferences
- Improve website functionality
- Analyze traffic and performance
You may disable cookies through your browser settings, but some features may not work properly.
Sharing of Information
We do not sell or rent your personal information.
Information may be shared only with:
- Courier and delivery partners (for order fulfillment)
- Payment processors
- Legal authorities when required by Pakistani law
Data Protection & Security
We implement reasonable security measures to protect your personal data from:
- Unauthorized access
- Misuse or disclosure
- Data loss
However, no online system is completely secure.
User Rights (Pakistan)
As a user in Pakistan, you have the right to:
- Request access to your personal data
- Request corrections
- Request deletion of your data (where legally permitted)
- Opt out of promotional communications
You may contact us at any time to exercise these rights.
Children’s Privacy
OnlineBox.pk does not knowingly collect personal data from children under 13 years of age. If such information is identified, it will be removed immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
We encourage users to review this policy regularly.
Contact Information
For any questions regarding this Privacy Policy, please contact us:
Email: info@onlinebox.pk
Phone / WhatsApp: +92 306 7240448
Website: https://onlinebox.pk/